126 Privacy Policy – Protection of User Personal Information

Information We Collect

The 126 platform collects several categories of information from users to ensure the service runs smoothly and securely. This information is collected during registration, during platform use, and through automated tracking technologies.

Account information: Full name, email address, phone number, date of birth, and encrypted password collected during the registration process.

Payment information: Transaction details in MYR (RM), deposit and withdrawal methods used, and transaction history. We do not store full card numbers — only the information needed to process transactions.

Device and browser information: IP address, device type, operating system, browser type, and language settings to help us optimise the user experience on smartphones and tablets.

Usage data: Games played, session duration, login frequency, game preferences, and activity history to help us improve our service.

Cookies: Small files stored on your device to remember your preferences, login sessions, and usage patterns on the 126 platform.

How We Use Your Information

The information we collect is used responsibly for the following purposes:

• Verifying user identity during registration and withdrawal processes
• Processing MYR deposits and withdrawals securely and accurately
• Providing responsive customer support tailored to user needs
• Sending account-related notifications, relevant promotions, and platform updates via email or in-app notifications
• Detecting and preventing fraudulent activity, duplicate account usage, or any misuse of the platform
• Complying with applicable legal and regulatory obligations in Malaysia
• Analysing usage patterns to improve game quality, interface design, and the overall user experience

Cookies & Tracking Technologies

The 126 platform uses cookies to enhance the user experience. There are three types of cookies in use:

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect your login functionality and account security.

Data Storage, Security & Sharing

126 users' personal information is stored on servers protected with encryption. All data transmissions between your device and our servers use industry-standard security protocols. User passwords are never stored in plain text — they are processed through an irreversible hashing method.

126 does not sell personal information to third parties. We only share data in the following limited circumstances:

• Payment service providers that process your MYR transactions — only the necessary information is shared
• Malaysian legal authorities or regulators where required by law
• Technical service providers who assist in maintaining the platform, subject to strict confidentiality agreements

User account information is retained for as long as the account remains active. Following account closure, certain data may be kept for a defined period to meet legal requirements.

User Rights Over Personal Data

Users of the 126 platform have certain rights regarding their personal information:

Right of Access

You may request a copy of the personal information we hold about you at any time by contacting customer support.

Right to Rectification

If your information is inaccurate or incomplete, you can update it in your account settings or contact our support team for a prompt correction.

Right to Erasure

You may request deletion of your account and personal data. However, certain transaction records may need to be retained for a specified period to comply with Malaysian financial regulations.

Right to Object to Processing

You can opt out of marketing communications from 126 by contacting our support team or through the preferences in your account.